We process your personal data in line with Regulation (EU) 2016/679 (GDPR) and Romanian law. Below is what we collect, why, how long we keep it and what you can ask of us.
Who the controller is
| Company name | TOPAZ - AURORA S.R.L. |
|---|---|
| Tax identification number (CUI) | 7634641 |
| Trade Register number | J13/2201/1995 |
| Registered office | 12A Gala Galaction Street, Cap Aurora resort, Mangalia, Constanța county, Romania |
| Place of business | 12A Gala Galaction Street, Cap Aurora, Mangalia, Constanța county, Romania |
| Phone | 0771 771 091 |
| office@hoteltopaz.ro |
What we collect and why
| Situation | Data | Basis |
|---|---|---|
| Reservation enquiry form | name, phone, email, stay dates, message | steps prior to a contract |
| Offer sign up | email address | consent |
| Confirmed reservation | identification details, billing details | contract performance and legal obligations |
| Phone | what you tell us on the call | legitimate interest, to answer your request |
The site uses Google Analytics only if you consent in the cookie banner, for visit statistics (details in the Cookie policy). We use no advertising tools and build no profiles. The forms open your own email client, so the message goes out directly through your own email provider.
Who we share data with
Online reservations are processed in PynBooking, the hotel booking engine provider. Billing data goes to accounting. We may disclose data to authorities where the law requires it. We do not sell data to third parties.
How long we keep data
Enquiries that do not become bookings, up to one year. Accounting documents, ten years, as required by law. Email addresses for offers, until you unsubscribe.
Your rights
- access to the data we hold about you
- rectification of inaccurate data
- erasure, under the conditions of the law
- restriction of processing
- data portability
- objection to processing
- withdrawal of consent, at any time
Write to office@hoteltopaz.ro and we will reply within 30 days at most. If you are not satisfied, you may address the Romanian data protection authority.
